Return Policy

RETURN POLICY

We understand that circumstances change. If you are not happy with your purchase or have had a change of heart, Returns & Exchanges on Apparel (excluding socks & headwear) are accepted within 30 days from the date of purchase. Items must be in their ORIGINAL CONDITION (UNWORN, UNWASHED & FREE OF ODOURS/DEBRIS), with tags attached (where applicable), and accompanied by the proof of purchase. Markdown Items & All other products are a FINAL SALE. If there is an issue, they may be returned at our discretion within 7 days for exchange or store credit ONLY.

If a receipt is not present, details will be requested to obtain proof of purchase. Issues with any items that are gently used or damaged, will be addressed on a case-by-case basis but will try our best to work towards a satisfactory solution. Refunds will be processed back to the original form of payment or issued as a store credit. No cash refunds. Some exclusions apply.

If you have any further questions, please don't hesitate to contact us at whatsup@timesinfinity.ca or 250-924-8801.